Effective Date: 20 August 2025
Last Updated: 20 August 2025
Welcome to https://dellysale.com (“Website”).
At DellySale (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our Website. By using our Website or Services, you agree to the practices described in this Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
2. Order & Transaction Information
- Products purchased
- Order value and order history
- Payment method used (UPI, card, COD, etc.)
Note: We do not store your credit/debit card, UPI PIN, or banking details.
3. Account Information
- Login details if you create an account
- Order history linked to your account
4. Device & Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on the Website
How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing and delivering your orders
- Communicating order confirmations, shipping updates, and support messages
- Providing customer service and handling returns or exchanges
- Improving Website performance, layout, and user experience
- Sending promotional or service-related messages (you may opt out anytime)
- Preventing fraud, abuse, and unauthorized transactions
Sharing of Information
We do not sell, rent, or trade your personal data.
Your information may be shared only when necessary with trusted third parties such as:
- Payment gateways (e.g., Razorpay)
- Courier and logistics partners
- Email or SMS notification services
- Website hosting and technical service providers
Such parties are allowed to use your information only to perform services on our behalf and are required to keep it confidential.
We may disclose information if required by:
- Law or legal process
- Government or regulatory authorities
- Court orders or lawful requests
Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
- Remember your cart and preferences
- Improve Website speed and performance
- Understand visitor behaviour for analytics
- Support marketing and remarketing campaigns
You may disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.
Data Security
We take data security seriously and implement appropriate safeguards:
- SSL (Secure Socket Layer) encryption across the Website
- Secure servers and access controls
- Payments processed via PCI-DSS compliant payment gateways
- No storage of sensitive payment data on our servers
Despite best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or updates to your information
- Request deletion of your account (subject to legal and order obligations)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at dellsaleindia@gmail.com.
Children’s Privacy
Our Website and Services are intended for individuals 18 years and above.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take immediate steps to delete such information.
Third-Party Links
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before sharing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website after changes constitutes acceptance of the updated Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
đź“§ Email: dellsaleindia@gmail.com
📞 Phone: +91-8168489027
