Shipping Policy
Welcome to DellySale! We are committed to providing our customers with high-quality products delivered straight to your doorstep, wherever you may be. Please review our shipping policy below to understand our process and what to expect.
1. Order Processing Time
Once an order is placed, it will be processed within 1-3 business days. During peak times (such as holidays), processing may take longer. Once processed, you will receive a confirmation email with your order details and tracking information.
2. Shipping Times
We offer international shipping to most countries. Estimated shipping times vary depending on your location:
- United States & Canada: 7-20 business days
- Europe: 10-25 business days
- Australia & New Zealand: 10-25 business days
- Asia: 7-20 business days
- Other International Destinations: 15-30 business days
Please note that these times are estimates, and delays may occur due to customs clearance, holidays, or other unforeseen factors.
3. Shipping Costs
Shipping fees are calculated at checkout based on the destination and product weight. Some products may qualify for free shipping, which will be indicated on the product page.
4. Customs, Duties, and Taxes
International orders may be subject to customs, import taxes, or other fees upon reaching the destination country. DellySale.com is not responsible for any customs fees, duties, or taxes applied to your shipment. All fees are the responsibility of the recipient.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status and location. Please note that tracking information may take a few days to update once the order is shipped.
6. Delays and Lost Packages
While we strive to ensure timely deliveries, delays may occasionally occur due to factors outside our control (e.g., customs processing, weather conditions). If your package is delayed or lost, please contact us at support@dellysale.com, and we will assist in locating your shipment or processing a replacement if necessary.
7. Incorrect Address
Please double-check your shipping address before placing an order. DellySale.com is not responsible for packages delivered to an incorrect or outdated address provided by the customer. If a package is returned due to an incorrect address, we can reship it once the customer covers additional shipping costs.
8. Cancellations and Changes
Once an order has been processed, changes or cancellations may not be possible. However, you may contact our support team at support@dellysale.com as soon as possible, and we will do our best to accommodate your request.
Thank you for choosing DellySale.com for your shopping needs! If you have any further questions about our shipping policy, please don’t hesitate to contact us.